Terms conditions

These General Terms and Conditions shall be part of the agreement between Dhakatech (hereinafter called ‘Dhakatech ‘) and the subscriber.

  1. Subscriber has to provide necessary documents and information to establish subscriber’s identification, legal status, and business capacity. Dhakatech shall have the right to examine the same. Dhakatech shall have the right to temporarily disconnect, suspend or terminate the services for giving any false information by the subscriber in any document or otherwise including on the subscription form. If there is any change in the information given earlier, the subscriber shall notify Dhakatech of such change, failure of which shall entitle Dhakatech to suspend or terminate the services at its sole discretion.
  2. Both parties undertake that any information received by one party marked as confidential shall be kept as confidential by the other party. Such information can only be revealed if it is found that it was already in the public domain or it was already available to the receiving party without violating this agreement or if it is required by law.
  3. Dhakatech has the exclusive right and jurisdiction of the title and ownership of the connection and equipment provided by Dhakatech.
  4. Dhakatech shall provide the services to the subscriber within the agreed timeline. However, in case of any delayed support, Dhakatech will notify the subscriber as soon as it is reasonably practicable.


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